Service Support
Product after-sales commitment.
First, the user in the normal use of the process of quality problems, the company promises the following warranty policy.
1、All products and components of our company are guaranteed for one year, and any product quality problems caused by design and production within one year, no matter the finished product or components can be sent to our company for free replacement of the same products or components.
2、For products above one year, no matter what kind of quality problems occur, our company will help customers to repair at cost.
Second, outside the scope of the warranty
1、User's private modification or change the product logo.
2、Damage caused by non-original or original products of our company. (Such as the company's appliances with other companies' lamps and lanterns, water leakage from the shell leads to electrical burn).
3, not in accordance with the installation instructions or by others caused by the repair of damage.
4, beyond the warranty period of the product.
5、Non-normal environment use (such as high-temperature rooms, cold storage, coal mines, etc.)
6、The damage caused by irresistible natural disasters.
Three, customer service hotline:0757-81857338。
Hotline
Add：Building 3, Zhifuyuan Industrial City,
Shunde District, Foshan City
WeChat：18024148182
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